Manufacturer warranties
New products may carry a warranty from their manufacturer. Coverage, duration, remedies, registration, documentation, and claim decisions are controlled by that manufacturer.
PRODUCT SUPPORT
Warranty information
Understand the documentation and review process that may apply to a marine-product warranty request.
Marine ExperiencePractical guidance from a working marine operation
Clear CommunicationStraightforward expectations before work or purchase
Local SupportServing boaters throughout Western New York
Nationwide ReachEligible marine parts shipped across the United States
Used-parts disclaimer
Used parts are sold with only the condition description or written warranty stated for the individual item. No additional used-part warranty should be assumed.
Labor and diagnostics
Product warranty coverage does not automatically include removal, installation, haul-out, transport, troubleshooting, diagnostic time, fluids, programming, or related labor.
Submit a warranty request
Provide the order number, product and serial numbers, installation date, installer information, detailed symptoms, diagnostic results, and clear photos or video.
Claim review
Do not discard, alter, disassemble, or return a product until instructions are provided. Additional testing or manufacturer authorization may be required.
KEEP THE PRODUCT AND PACKAGING
Start with complete documentation.
Send your order and product details before returning, disassembling, or disposing of an item involved in a warranty request.