Processing times
Orders are prepared during normal business operations. Processing estimates can be updated here and may vary for used, special-order, backordered, or freight items.
ORDER SUPPORT
Shipping information
What to expect when Dry Dock Marine ships parts to your address.
Marine ExperiencePractical guidance from a working marine operation
Clear CommunicationStraightforward expectations before work or purchase
Local SupportServing boaters throughout Western New York
Nationwide ReachEligible marine parts shipped across the United States
Carriers and service levels
We select established parcel or freight carriers based on destination, package size, item restrictions, and the shipping service purchased.
Oversize and freight items
Heavy or oversize marine parts may require freight service, a commercial address, liftgate arrangements, terminal pickup, or a separate shipping quote.
Address accuracy
Review the full delivery address before ordering. Contact us immediately if a correction is needed; carrier rerouting or address-correction fees may apply.
Shipping damage
Inspect packages promptly. Keep the item, packaging, and labels, photograph all damage, and contact us as soon as possible so a carrier claim can be reviewed.
Tracking
Tracking is provided when available after the carrier accepts the shipment. Freight deliveries may use appointment or bill-of-lading updates instead of parcel tracking.
QUESTIONS BEFORE ORDERING?
Ask about delivery requirements.
Contact us before ordering an urgent, oversize, restricted, or freight item if timing or delivery access is critical.