CUSTOMER SUPPORT

Frequently asked questions

Quick answers about marine parts, shipping, returns, service, storage, used inventory, and warranty requests.

QUESTIONS ANSWERED

Start with the topic you need

How do I confirm a part fits?+

Send the manufacturer, model, serial number, year, horsepower, current part number, and clear photos whenever possible. Do not rely on appearance alone.

Do you ship marine parts nationwide?+

Many new and used parts can ship across the United States. Heavy, oversize, restricted, or freight items may need a custom quote or local pickup.

Can I return a part?+

Eligibility depends on item condition, category, timing, and policy terms. Contact us for authorization before shipping any return.

What marine service do you provide?+

Our capabilities include diagnostics, engine repair, routine maintenance, and work on common electrical, fuel, cooling, drive, and seasonal systems.

How do I reserve boat storage?+

Submit your boat dimensions, requested seasonal services, and preferred timing. Availability is limited and is not confirmed until our team approves the reservation.

How are used marine parts described?+

Used parts are visually reviewed and described based on available condition and history. Testing varies by item, inventory is limited, and normal wear may be present.

How do I start a warranty request?+

Contact us with your order number, product and serial numbers, installation details, symptoms, diagnostics, and photos before returning or disassembling the item.