Return eligibility
Eligible items generally must be unused, uninstalled, complete, and in resalable condition with original packaging, labels, and documentation.
ORDER SUPPORT
Returns and return authorization
Review eligibility and contact us for authorization before returning any marine part.
Marine ExperiencePractical guidance from a working marine operation
Clear CommunicationStraightforward expectations before work or purchase
Local SupportServing boaters throughout Western New York
Nationwide ReachEligible marine parts shipped across the United States
Return window
Return requests must be submitted within [ENTER RETURN WINDOW] days of delivery. This editable placeholder must be replaced with the store's approved policy period before publication.
Authorization required
Contact Dry Dock Marine before sending anything back. Unauthorized returns may be refused, delayed, or returned to the sender.
Restocking and special orders
Approved returns may be subject to restocking or supplier fees. Special-order, discontinued, configured, cut, opened, or nonreturnable items may be excluded.
Used and electrical parts
Used-part returns depend on the item listing and authorization terms. Installed, energized, altered, or damaged electrical and electronic parts may not be returnable.
Return shipping
Unless the return results from our confirmed error or an approved damage claim, the customer is responsible for safe packaging and return shipping costs.
BEFORE YOU SHIP
Request return authorization.
Include your order number, item, reason for return, installation status, and supporting photos when applicable.